Insurance Claims

Under the Local Government Act, you have up to two (2) months from the date the damage or injury occurred to submit your claim. When submitting in writing please use the Township of Esquimalt’s claim form or include the following within your written submission:

Contact Information:

• Claimant's name, home address, daytime telephone number, and email address
• Name(s) and contact(s) of anyone else involved, including contractors, equipment operators, etc., and witnesses 

Details surrounding the loss you’ve experienced:

• Incident date and time 
• Description of property damage and/or injury and cause or suspected cause
• Specific location where damage and/or injury occurred

Supporting documentation:

• Copies of any repair invoices or estimates you’ve received
• Copies of any out of pocket expenses that haven’t already been covered by your insurer or other agency
• Photographs of the location where the incident occurred, and/or of the property damaged.

Submit your claim in person, by mail or email:
Township of Esquimalt
Attention: Risk Management Officer
1229 Esquimalt Road
Esquimalt, B.C. V9A 3P1

Once you have submitted your claim in writing you will be contacted by the Township to acknowledge your claim has been received. 

The Township or its insurer will conduct an investigation into the claim including requesting details from all relevant departments. Investigation may take several weeks to complete. All documentation received will be carefully reviewed and you will be advised on the status of your claim.

•    The submission of a claim does not constitute acceptance of liability on the part of the Township. 
•    All claims are thoroughly investigated on facts as they present themselves and under standard legal practices and principles. 
•    Payment of a claim will require that the Township be found legally liable for the damages that you have incurred. 
•    The Township will not pay claims based on estimates or anticipated costs. If the Township is legally liable for property damage, the City will only consider reimbursement following receipt of copies of paid, claim related invoices.
•    Mutual respect and professionalism is to be expected from both claimants, and Township Staff.